Why Builder Insurance Matters More Than Your Home Insurance
Here's an uncomfortable fact: while your home is being built, your regular home insurance covers almost nothing. The protection you're relying on is your builder's insurance — and most homeowners never check it exists.
The Big One: HBC Cover
Home Building Compensation cover (the old "home warranty insurance") is mandatory in NSW for residential work over $20,000. It protects you if the builder becomes insolvent, disappears or dies before completing the job — covering incomplete work and defects up to $340,000.
The builder must give you the certificate of insurance for your specific project before taking any money — including the deposit. Not a sample. Not "it's being processed." The certificate, with your address on it.
The Supporting Cast
- Public liability: covers injury or property damage to third parties — your neighbour's fence, a visitor on site. $10–20 million cover is standard for legitimate builders.
- Contract works insurance: covers the partially-built home itself against fire, storm and theft until handover. Until that point, the build is the builder's risk — confirm it's insured.
- Workers compensation: protects the people building your home. Without it, an injured worker's claim can land on the property owner.
Verify, don't trust: NSW Fair Trading's online register shows a builder's licence status and history. icare's HBC portal can verify a certificate of cover. Both checks take five minutes and are free.
The Warranty That Outlives the Build
In NSW, statutory warranty runs 6 years for major (structural) defects and 2 years for other defects — from completion, automatically, by law. A builder who's still answering the phone in year five is the warranty that actually matters. Ask any builder how they handle defect callbacks, and ask for an example.
Want to see our licence, HBC certificate and insurance before we've even quoted? Just ask — that's how it should work.
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